2. INFORMATION WE COLLECT
We collect information to provide better services to all our users—from basic account setup to complex logistics and business analytics.
A. Information You Provide to Us
Account Information: Name, email address, phone number, postal address, business name, and login credentials.
Transactional Data: Credit card information, billing address, tax identification numbers (for Merchants), and purchase history. Note: Financial data is processed by our secure payment processors; we do not store full credit card numbers on our servers.
Communications: Content of messages you send to us, customer support inquiries, or communications between Users and Merchants via our platform.
User Content: Reviews, photos, comments, or other content you upload to our platforms.
B. Information We Collect Automatically
When you use our Services, we automatically collect specific data:
Device & Usage Information: IP address, browser type, operating system, unique device identifiers (e.g., IDFA, Android ID), carrier information, and battery level.
Activity Data: Pages viewed, time spent on pages, links clicked, features used, and crash data.
Location Data: We may collect precise or approximate location data from your mobile device if you have enabled this feature, particularly for delivery or logistics services.
Cookies and Tracking Technologies: We use cookies, pixels, and local storage to recognize you, remember your preferences, and track your interaction with our ads and Services.
C. Information from Third Parties
Business Partners: We may receive information about you from third-party partners, such as marketing agencies, background check providers (for Merchants/Service Providers), or fraud prevention agencies.
Connected Services: If you link your account to a third-party service (e.g., Facebook, Google) or utilize third-party payment processors (e.g., Stripe, Square, or PayPal) to complete transactions, we may receive information such as your public profile, transaction confirmation details, payment tokens, and account verification status, as permitted by that service’s settings and privacy policies.